Call 0333 207 0475 or email info@leadfreewater.co.uk
Privacy Policy
LeadFreeWater (“we”, “us”, “our”) is a public-health awareness campaign sponsored by Kurek Utilities & Construction Ltd. Our mission is to provide clear, factual information about legacy lead pipework in UK homes and to help residents understand their options for safer drinking water.
We are committed to protecting your privacy and handling your personal information responsibly and transparently.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit leadfreewater.co.uk, submit an enquiry, or engage with our marketing.
1. Who We Are (Data Controller)
The Data Controller for LeadFreeWater is:
Kurek Utilities & Construction Ltd
Company number: 15770895
Registered office:
Kinnair, Aston House,
Redburn Road,
Newcastle Upon Tyne,
England, NE5 1NB
Trading name: LeadFreeWater
Email: info@leadfreewater.co.uk
2. Information We Collect
We collect only the information needed to assess whether your home may contain legacy lead pipework and to respond to your enquiry.
A. Information you provide
- Name
- Email address
- Phone number
- Address or postcode
- Basic property details (e.g., “built before 1970”)
- Any additional information you choose to supply
B. Automatically collected information (cookies & analytics)
- IP address
- Browser and device type
- Pages viewed & time spent
- Cookie settings
- Security logs
C. Marketing interaction data
(If you opt in)
- Email engagement (opens/clicks)
- Advertising preferences
- Social media interactions (anonymised where possible)
3. How We Use Your Information
A. To respond to your enquiry
Legal basis: Legitimate interests / pre-contract steps.
B. To provide survey or service information
Legal basis: Performance of a contract.
C. To improve our website & security
Legal basis: Legitimate interests.
D. To send marketing (only if you opt in)
Legal basis: Consent.
E. Legal and regulatory obligations
Legal basis: Legal obligation.
4. When We Share Your Information
We never sell your data.
We may share information with:
- Kurek Utilities & Construction Ltd
- Service providers (hosting, email, analytics)
- Regulators or legal bodies if required
5. Data Retention
- Enquiry information: up to 12 months
- Customer records: up to 7 years
- Marketing data: until you unsubscribe
- Analytics data: typically 12–24 months
6. Cookies
We use essential cookies and optional analytics/marketing cookies (only with consent).
7. Your Rights
Under UK GDPR, you have rights to access, correct, delete, restrict, object, withdraw consent, request portability, and complain to the ICO.
8. How We Protect Your Data
We use HTTPS encryption, secure storage, access controls, and staff confidentiality.
9. International Transfers
Where necessary, we use approved safeguards (e.g., Standard Contractual Clauses).
10. Updates to This Policy
We may update this policy periodically.
11. Contact Us
LeadFreeWater
Sponsored by Kurek Utilities & Construction Ltd
Email: info@leadfreewater.co.uk
Company number: 15770895
Registered office: Kinnair, Aston House, Redburn Road, Newcastle Upon Tyne, England, NE5 1NB